What is Glistco’s return policy?

Effective October 1, 2026.

You can request a return within 30 days of delivery. Here’s what you need to know.

Returning an item

• For a change-of-mind return, your item must be unused, with all parts and its original packaging.
• Discounted items follow the same return rules as full-price items. Items clearly marked final sale before purchase, gift cards, and downloadable products are excluded from change-of-mind returns.
• You pay the return shipping for a change-of-mind return. We refund the product price you paid; the original shipping charge is not refunded.
• Contact us within 30 days of delivery to request your return. Please wait for our approval and return instructions before sending anything back.

Defective, damaged, incorrect, or incomplete items

Contact us within 30 days of delivery if your item is defective, damaged, or incorrect. We’ll offer a replacement or refund and cover any required return shipping. If we refund your entire order for one of these issues, we also refund the original shipping charge.

If parts are missing, we’ll send the missing parts at no cost. Final-sale exclusions do not apply to defective, damaged, or incorrect items.

How to request a return

1. Send your order number, email address, and reason for the return using our return request form, or email contact@glistco.com.
2. Our customer service team will review your request and reply with approval and return instructions.
3. Once approved, package your item securely and follow the instructions we provide.

When you’ll receive your refund

We inspect returns and issue approved refunds to the original payment method within 5 business days of receiving the return. Your bank or payment provider may take additional time to show the refund in your account.

Earlier purchases

We honor the return and warranty terms that applied when you purchased. If your order was placed under an earlier policy, contact us with your order number and we’ll help.